When you decide to purchase Erexcel or related products, your order will be automatically
shipped after you've filled in the order form and your payment is confirmed.
In no more than 90 hours, you will receive an email with your shipping
tracking ID and a personalized link that allows you to check your shipment anytime you like.
After receiving this email, you can rest assured, as your order is on
its way to you and will be delivered to the address you have provided us as soon as possible,
as our trusted shipping partner guarantees.
We'll make sure that you only receive premium quality products, as your health and satisfaction with our supplements is our goal and business identity. If, at any time, you have any questions, simply let us know by writing us an email to this address support@Erexcel.com.
Here is the list of the most frequently asked questions regarding the shipping policy and the order status. Please go through them, as they should help you find the answer to your inquiries in no time.
Where can I have my order delivered?
We can send your purchased items to any location you specify. Whether it's your residence or workplace, just provide us with a physical address, and we'll ensure delivery there.
Is it possible to have a different billing address from the shipping address?
Certainly. Just indicate a separate billing address on your order form, and furnish us with both addresses accordingly.
How long does it typically take for my order to reach me?
Based on feedback from the majority of our customers, domestic deliveries usually arrive within 5-7 business days from the date of order placement.
What are the delivery charges?
There are none! Our delivery service is complimentary, reflecting our gratitude and confidence that you'll be satisfied with your purchase.
Can I monitor the progress of my order?
Absolutely. Within a maximum of 60 hours after your order, regardless of the day of the week, you'll receive an email containing your shipping tracking ID and a link. Simply click on the link to track your order status whenever you wish.
I mistakenly provided an incorrect shipping address while placing my order. What should I do?
Don't fret. If you realize you've provided an incorrect shipping address, please email us promptly so we can make the necessary adjustments to ensure you receive and enjoy your ordered items. You can reach us online any day of the week at support@erexcel.com .
Where can I obtain additional information about the product or shipping process?
We're dedicated to supporting our customers at every stage. Should you have inquiries regarding the product, your order, or the shipping process, feel free to email us anytime at support@erexcel.com . We're available every day of the week to assist you.